Emergency HEAP opens Jan. 2, 2019 for qualifying low-income households who are facing a heat or heat related energy emergency and do not have resources above the established limits. Most households can apply by phone. Contact the HEAP Unit at the Department of Social Services at (607) 687-8300 or toll free at 1-877-882-8313.
You must have a heat-related emergency, but do NOT need to be without heat to qualify. Emergencies include the following: Less than 1/4 tank of fuel oil, kerosene, or propane; Less than a 10-day supply of other fuels (wood, coal, wood pellets, corn, etc); and utility termination scheduled (if utility service is necessary to operate heating equipment).
How to Apply for Emergency HEAP
Contact the HEAP Unit at the Department of Social Services. In most cases a new application is not needed, and the necessary information can be obtained verbally.
Regular HEAP remains open, and assists households with heating bills including oil, coal, electric, gas and/or wood.
How to Apply for Regular HEAP
Apply online at www.mybenefits.ny.gov.
Note: TA or SNAP Recipients contact the HEAP Unit at the Department of Social Services. An application may not be needed.
Print an application by going to http://otda.ny.gov/programs/heap/apply. Request an application by calling (607) 687-8300 or toll free at 1-877-882-8313. Completed applications can be submitted to Tioga County Social Services, 1062 State Route 38, P.O. Box 240, Owego, N.Y. 13827 or via fax at (607) 687-6151.
In person at Tioga County Health and Human Services, 1062 State Route 38, Owego, N.Y. during office hours.
HEAP Heating Equipment Repair and Replacement remains open. Contact Tioga County Social Services for information at (607) 687-8300 or toll free at 1-877-882-8313.
Hours are Monday through Friday from 8:30 a.m. to 5 p.m., and evenings by appointment only. Call to schedule.
Gross Income Guidelines are as follows (Household size / Monthly Income Limit: 1 / $2,391, 2 / $3,127, 3 / $3,863, 4 / $4,598, 5 / $5,334, 6 / $6,070, 7 / $6,208, 8 / $6,346, 9 / $6,438, 10 / $6,621, 11 / $6,918, 11-plus / an additional $540.
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