NYSEG restores power to vast majority of customers ahead of targeted schedule

NYSEG, a subsidiary of AVANGRID Inc., has met its goal of restoring service to more than 90 percent of affected customers by this evening and is continuing with the restoration effort. Since the start of this event, more than 60,000 customers have been affected. As of 8 pm, around 57,000 customers have had their service restored.

“We’re pleased to have made good progress with the restoration,” said Mark S. Lynch, president and CEO of NYSEG and RG&E. “We still have work ahead of us to restore power to our remaining customers, and we will not lessen our efforts until we restore every last customer.”

NYSEG expects to have power restored to the remaining customers affected by the storm by tomorrow, Thursday, May 4, at 1 pm. The company continues to shift resources to the affected areas and will do so until power is restored to every customer.

The following areas are distribution sites for dry ice and bottled water. Supplies are distributed on a first come, first served basis, until they run out. 

Location	Time
Vestal Fire Station #4 3341 Vestal Parkway East, Vestal	Wednesday, May 3 from 8 a.m. to 8 p.m. as needed
Chenango Fire Department Station #2  1045 Castle Creek Road, Castle Creek	Wednesday, May 3 from 8 a.m. to 8 p.m. as needed
Windsor Fire Department 4 Academy Street, Windsor	Wednesday, May 3 from 8 a.m. to 8 p.m. as needed
Campville Fire Department 6153 NY Route17C, Endicott	Wednesday, May 3 from 8 a.m. to 8 p.m. as needed
Oxford Fire Department 21 Main St, Oxford	Wednesday, May 3 from 8 a.m. to 8 p.m. as needed
Norwich Fire Department 31 E Main St, Norwich	Wednesday, May 3 from 8 a.m. to 8 p.m. as needed

 

NYSEG encourages customers to sign up for Outage Alerts to receive updates throughout the day automatically by phone, text, or e-mail as the company updates the status of the restoration process in their area.  This information is also available online at http://www.nyseg.com/YourAccount/AboutAlerts.html.

Power Restoration Priorities
NYSEG’s first priorities are to respond to reports of downed power lines to keep the public safe. (NYSEG customers are asked to call 1.800.572.1131 to report downed wires.) Once this vital public safety work is complete, the company will:

• Assess the damage to the electricity delivery system.
• Develop a detailed restoration plan.
• Make repairs as quickly as possible.