NYSEG on target to restore power to vast majority of customers tonight

NYSEG, a subsidiary of AVANGRID Inc., is continuing to move forward with power restoration efforts for customers affected by the severe thunderstorms on Monday evening.  The storm caused significant damage to the company’s system, which resulted in more than 500 downed wires and nearly 80 broken poles. Crews and contractors made significant progress overnight.

The company is on target to restore power to the vast majority (90 percent) of customers affected by the storm in Binghamton and Oneonta areas tonight by 10 p.m. The remaining customers affected by the storm are expected to be restored by tomorrow, Thursday, May 4, at 1 p.m.

As of 10 a.m., there are fewer than 9,000 customers affected by the storm without power. During the storm there were more than 60,000 outages affecting both homes and businesses. Throughout the day, outage numbers may fluctuate as crews make repairs and continue restoration efforts. Customers may experience temporary outages during this period in an effort to restore power to a larger amount of customers. 

“Our restoration efforts will remain underway until every customer has power,” said Mark S. Lynch, president and CEO of NYSEG and RG&E.  “We appreciate the patience of our customers. We understand any amount of time without electricity service is a significant inconvenience. NYSEG is committed to safely restoring power to every customer affected by the storm as quickly as possible.”

The following areas are distribution sites for dry ice and bottled water. Supplies are distributed on a first come, first served basis, until they run out. 

Location	Time
Vestal Fire Station #4 3341 Vestal Parkway East, Vestal	Wednesday, May 3 from 8 a.m. to 8 p.m. as needed
Chenango Fire Department Station #2  1045 Castle Creek Road, Castle Creek	Wednesday, May 3 from 8 a.m. to 8 p.m. as needed
Windsor Fire Department 4 Academy Street, Windsor	Wednesday, May 3 from 8 a.m. to 8 p.m. as needed
Campville Fire Department 6153 NY Route17C, Endicott	Wednesday, May 3 from 8 a.m. to 8 p.m. as needed
Oxford Fire Department 21 Main St, Oxford	Wednesday, May 3 from 8 a.m. to 8 p.m. as needed
Norwich Fire Department 31 E Main St, Norwich	Wednesday, May 3 from 8 a.m. to 8 p.m. as needed

NYSEG encourages customers to sign up for Outage Alerts to receive updates throughout the day automatically by phone, text, or e-mail as the company updates the status of the restoration process in their area.  This information is also available online at http://www.nyseg.com/YourAccount/AboutAlerts.html