Rate increase approved for SUEZ in Owego-Nichols

The New York State Public Service Commission (PSC) has approved SUEZ’ request for rate relief in its Owego-Nichols operations that includes $3.7 million in investments related to customer service reliability and water quality. The new rates, effective Aug. 1, will increase the typical residential customer bill by approximately $8.47 per month. The cost of water remains about one penny a gallon. The PSC last approved a rate request for Owego-Nichols customers in 2012.

“We understand concerns about raising rates, so we work hard to control costs,” said Chris Graziano, vice president and general manager of SUEZ operations in New York. 

Graziano added, “While the nation continues to discuss the need to invest in infrastructure, SUEZ is taking a proactive stance with a $3.7 million commitment to the residents of Owego and Nichols.” 

Investments to ensure reliable water service and water quality 24 hours a day, 365 days a year to include water main, service line and fire hydrant improvements such as the replacement of 700 feet of water main on Lake Street in Owego. The original pipe was installed in 1892. A similar project is planned for Main Street. Also planned are well site improvements, including new equipment for Well #4 in Owego to help safeguard the well from flooding. Other upgrades planned include equipment, such as a new generator, pumps and motors used to deliver water and to comply with codes and regulations. Water meter replacements will also be upgraded to ensure greater accuracy and can be used to detect household water leaks.

The PSC also approved the company’s request to move from quarterly to monthly billing. This change, which will take place in the fall, will enable customers to more efficiently budget and plan for their water use, just as they do for their electric, gas and telephone bills. More timely bills will promote conservation, help identify household leaks and reduce theft of service.

“We work hard to provide service in a cost-effective manner,” said Graziano. “Even with the new rates, the average household will pay about $1.37 for a day’s worth of water. Water service remains a strong value, especially when compared with other utility bills.”

SUEZ serves residential homes and workplaces and supplies ample water for fire protection for approximately 5,500 people in Owego, Nichols and Tioga.