{"id":84233,"date":"2021-04-20T18:45:53","date_gmt":"2021-04-20T22:45:53","guid":{"rendered":"http:\/\/www.owegopennysaver.com\/PS\/?p=84233"},"modified":"2021-04-20T18:51:02","modified_gmt":"2021-04-20T22:51:02","slug":"the-old-coot-is-corporate-survey-challenged","status":"publish","type":"post","link":"http:\/\/www.owegopennysaver.com\/PS\/2021\/04\/20\/the-old-coot-is-corporate-survey-challenged\/","title":{"rendered":"The Old Coot is corporate survey challenged"},"content":{"rendered":"

Most of today\u2019s corporations are needy. Maybe it\u2019s because they take the legal definition of a corporation (artificial person) too literally. Every purchase you make of their products or services, there they are, begging to know, \u201cHow did we do? How many stars do you give us? Take a short survey!\u201d <\/span><\/p>\n

It\u2019s like dealing with eight-year-olds, who constantly yell, \u201cMom, watch this!\u201d as they do a cartwheel, a belly flop into a pool or run across the yard.  <\/p>\n

For a kid, I get it, sort of. I don\u2019t like it. It\u2019s annoying after the first few \u201cMoms watch this!\u201d When I\u2019m the \u201cMom\u201d I try to limit begging to three. Even then, I succumb to \u201cJust one more\u201d and then stop watching. Some parents and grandparents don\u2019t bring it to an end.<\/p>\n

 <\/span>\u201cWe don\u2019t want to hurt the child\u2019s self-esteem.\u201d Bull! At that point, all the kid should get credit for is being annoying.  <\/p>\n

The same is true with needy corporations, attacking us with a barrage of survey requests. The CEO\u2019s running these companies read the results and use them to hammer their frontline employees, employees they hamstring with policies that can\u2019t be broken, no matter how logical the customer\u2019s request for a variance. If they asked customers how they like being constantly asked to \u201cwatch me,\u201d they might stop the intrusion. They would do more for the sacred \u201cbottom line\u201d if they worked a shift in the call center or behind a checkout counter every once in a while.  <\/p>\n

If they did, maybe we wouldn\u2019t have to weave our way through a phone queue to talk to a person and wait endlessly, listening to dreadful music designed to make us want to hang up. And, we wouldn\u2019t have to stand in long lines to check out. That\u2019s why it is so great to deal with small businesses; they know where their bread is buttered and make a point to be at or near the front line, making sure customers are well served. <\/span><\/p>\n

Now that you\u2019ve read this, how did I do? Would you take a few minutes to rate me? Did I earn 1 star, 2 stars, 3 stars, 4 stars or five?     <\/p>\n

Comments, complaints? Send to \u2013 mlessler7@gmail.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Most of today\u2019s corporations are needy. Maybe it\u2019s because they take the legal definition of a corporation (artificial person) too literally. 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