IT service provider adds key Senior Network Engineer to growing team

ICS Solutions Group announced that they have hired a new Senior Network Engineer to meet the growing demand for the company’s services as they continue to expand in Upstate New York and Northern Pennsylvania. Steven R. Heidrich has been hired as one the company’s Senior Network Engineer and will work on a number of client projects out of the Endicott office.

Heidrich brings over 16 years of IT experience with him to ICS, a company that has grown significantly both in customers and staffing over the past few years.

The addition of Heidrich, which officially started at ICS in July, is a strong addition to the team as ICS continues its dominance in the marketplace.

“We are extremely thankful for our clients and the trust they put in us on a daily basis. This trust has led to significant growth in our business and we will continue to ensure that we invest and support our customers with the best talent in the industry. Steven Heidrich is one of the best technicians in our region and is a huge asset to our firm, but more importantly our clients. It is with great pleasure that we welcome him to our team,” commented Travis Hayes, chief technology officer at ICS Solutions Group.

For the past two years, Heidrich has served as the IT Administrator for a local competitor to ICS located in Broome County. Prior to that position, he was the Network/Systems Administrator for Nationwide Credit Inc. / Altisource Portfolio Solutions, a company located in Vestal that he worked for starting in 2002. Heidrich has extensive experience with Linux and Microsoft and brings a number of years of expertise in systems management, network management, and database services and is highly skilled in a large variety of hardware, software, application languages, and platforms.

While at former positions, Heidrich also earned a number of corporate, industry, and community awards and recognitions for his work.

“Throughout my career, I have continued to strive for excellence and enhance my skill set every chance that I get. I could not pass up the opportunity to join an industry leader like ICS. I respect their ‘customer first’ focus and all that they represent. While it was not an easy decision, I look forward to working with ICS and assisting the company in all facets as they continue their growth within the regions they serve,” commented Steven Heidrich.

ICS Solutions Group, with offices in Endicott and Syracuse, N.Y., has been serving the IT needs of the business community in Upstate New York and Northern Pennsylvania since 1986, and is proficient at meeting the needs of small, medium and large organizations.

Demand for ICS’ customized business services has been brisk, resulting in expanding the workforce of the company by more than 25 percent to meet demand. ICS has more than 60 IT professionals deployed in the field to meet their clients’ needs and is the largest IT support company in the region.

For more information on ICS Solutions Group and their services, visit www.icsnewyork.com.

 

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